second hand e-Commerce
Second hand eCommerce Platform
Our client aimed to offer their customers a seamless, user-friendly shopping experience for second-hand clothing, focusing on intuitive design and accessibility.
Timeline
The project took 3 months, from research to implementation, with multiple user testing phases while working with multiple projects at the same time
Background
Momox is one of the largest second-hand platforms for books and clothing in Europe and the clothing eCommerce platform called Ubup. Momox has the goal to grow as much as they can in the market of sustainability-focused users. The existing mobile interface lacked clear navigation and filtering options, making it difficult for users to find the items they desired. The redesign aimed to modernize and seamless the user experience, making it more intuitive and visually engaging.
The updated platform provides a clean, user-friendly interface that simplifies second-hand shopping. Core features include:
Advanced Filtering
Users can now easily filter items by size, brand, price, and condition, streamlining their shopping experience
Enhanced Product Listings
Seamless integration with popular calendar platforms such as Google Calendar and Outlook, ensuring synchronized scheduling across devices.
Sustainability Information
Each product displays detailed sustainability information and highlighting eco-friendly purchases
The redesign of the Ubup platform resulted in several significant outcomes
Increased Efficiency & User Satisfaction
Users reported saving time when searching for products (30% boost in positive feedback for filtering system and enhanced navigation)
Positive User Feedback
The platform received high satisfaction ratings in surveys with users praising its clean design and ease of use.
Growing New User & Retention
Ubup saw an increase in both new users and user retention